ORDERS

Orders can be pre-paid using VISA, MasterCard, American Express, and Discover or via wire transfer (a $30 wire transfer fee applies). All orders not pre-paid will be sent C.O.D. certified check or money order only unless pre-approved for company check acceptance. Any orders from outside the USA must be pre-paid in US funds via wire transfer (a $30 transfer fee applies).

Prices shown are F.O.B. Haslett, MI. BAKER™ ships via UPS Ground or USPS Parcel Post for all orders. UPS air shipment or USPS Priority/ Express services are available upon request. The customer is responsible for all shipping charges unless otherwise arranged at the time of sale.

CUSTOMER SUPPORT

For any installation or service questions, please contact the BAKER technical department at 1-517-339-3835.

LIMITED WARRANTY

NOTE: Warranty card must be returned within 45 days of purchase for your warranty to be valid.

BAKER™ transmission assemblies and transmission builder's kits are guaranteed to the original purchaser to be free of manufacturing defects in materials and workmanship for a period of 5 years from the date of purchase or up to 50,000 miles, whichever occurs first. All other BAKER products are guaranteed to the original purchaser to be free of manufacturing defects in materials and workmanship for a period of 2 years from the date of purchase or up to 24,000 miles, whichever occurs first, except for the following; Warranty does not cover clutch plate wear, throw out bearing failures or mainshaft breakage due to improper clutch nut installation.

Electrical components carry a 30-day warranty; cosmetic finishes (chrome plating, hard anodizing, powder coating) are covered for 60 days. Certain promotional products may carry a shorter warranty as specified at the time of purchase. If the product is found by BAKER to be defective, such products will, at the option of BAKER, be replaced or repaired at cost to BAKER.

In the event warranty service is required, the original purchaser must call or write BAKER immediately with a description of the problem. If it is deemed necessary for BAKER to make an evaluation to determine whether the transmission assembly or transmission kit or accessory is defective, the entire transmission assembly, whether originally purchased as an assembly or kit, must be properly packaged and returned prepaid to BAKER with a copy of the original purchase invoice. If after evaluation by BAKER, a defect in materials and/or workmanship is found, BAKER will, at their option, repair or replace the defective part of the assembly.

RETURNS AND EXCHANGES

Any new, unused, and unaltered products may be returned or exchanged with a receipt from the original order within 30 days of the delivery date. Some exclusions may apply. There will be a 15% restocking fee for all returned items. Any merchandise returned for any reason (exchange, credit, or modification) must be accompanied by a Return Goods Authorization (RGA) number or it will be refused. Please give us a call at 517-339-3835 to obtain an RGA number prior to returning any goods for any reason. BAKER is not liable for any shipping charges or damages incurred during shipping. Shipments of returns goods must be insured by the customer. Returns and exchanges must be shipped to:

BAKER Drivetrain

Attn: RGA# __________

9804 Old M-78

Haslett, MI 48840

ADDITIONAL WARRANTY PROVISIONS

NOTE: Limited warranty does not cover labor or other costs or expenses incidental to the repair and or replacement of BAKER products.

This warranty does not apply if one or more of the following situations is judged by BAKER to be relevant: BAKER OEM transmissions ; (these are subject to the OEM manufacturer warranty only), Improper installation, accident, modification (including but not limited to use of unauthorized parts, transmission oils or lubricants), racing, high-performance application, mishandling, misapplication, neglect (including but not limited to improper maintenance), or improper repair.

This warranty is non-transferable and shall be void if the ownership of the property on which the work was performed is transferred to another party prior to the expiration of the warranty period.

The words Harley, and H-D are registered trademarks and are for reference only. The use of H-D model designations and part numbers are for reference only. BAKER Drivetrain has no association with and makes no claim against, these words, trademarks, or companies.

It is the sole responsibility of the user to determine the suitability of this product for his or her use, and the user shall assume all legal, personal injury risk and liability and all other as well as all other obligations, duties, and risks associated therewith.