TERMS AND CONDITIONS

BAKER Drivetrain reserves the right to change prices, terms, or policies at any time without notice. Orders can be pre-paid using Visa, MasterCard, American Express, Discover, or PayPal.

All orders not pre-paid will be shipped C.O.D. (certified check or money order only) unless pre-approved for company check acceptance.

International orders must be pre-paid in U.S. funds via wire transfer. A $30 transfer fee will apply. Prices shown are F.O.B. Haslett, Michigan.

LIMITED WARRANTY

BAKER™ transmission assemblies and oil pans are guaranteed to the original purchaser to be free of manufacturing defects in materials and workmanship for a period of 5 years from the date of purchase or up to 50,000 miles, whichever occurs first. BAKER kicker cover kits, reverse systems, covers, compensator sprockets, and accessories are guaranteed to the original purchaser to be free of manufacturing defects in materials and workmanship for a period of 2 years from the date of purchase or up to 20,000 miles, whichever occurs first.

Electrical components carry a 30-day warranty. Cosmetic finishes (chrome plating, hard anodizing, powder coating) are covered for 60 days. Certain promotional products may carry a shorter warranty as specified at the time of purchase. The BAKER warranty card must be filled out at bakerdrivetrain.com/pages/warranty-registration within 45 days of purchase to be valid.

If the product is found by BAKER to be defective, such products will, at the option of BAKER, be replaced or repaired at cost to BAKER.

In the event warranty service is required, the original purchaser must call or write BAKER immediately with a description of the problem. If it is deemed necessary for BAKER to make an evaluation to determine whether the transmission assembly or part is defective, the entire unit must be properly packaged and returned prepaid to BAKER with a copy of the original purchase invoice. If after evaluation a defect in materials and/or workmanship is found, BAKER will, at their option, repair or replace the defective part of the assembly.

RETURNS AND EXCHANGES

Any new, unused, and unaltered products may be returned or exchanged with a receipt from the original order within 30 days of the delivery date. Some exclusions may apply. There will be a 15% restocking fee for all returned items.

Customers are required to open and inspect the contents of their package within 30 days of the delivery date to confirm that all components are included. If any items are missing, the customer must contact BAKER™ within this 30-day window to arrange for replacement parts.

Any merchandise returned for any reason (exchange, credit or modification) must be accompanied by a Return Goods Authorization (RGA) number or it will be refused. Please call BAKER at 517-339-3835 to obtain an RGA number prior to returning any goods.

BAKER™ is not liable for any shipping charges or damages incurred during shipping. Shipments of returned goods must be insured by the customer.

Returns and exchanges must be shipped to:

BAKER Drivetrain  
Attn: RGA# _______  
9804 Old M-78  
Haslett, MI 48840

ADDITIONAL WARRANTY PROVISIONS

NOTE: Limited warranty does not cover labor or other costs or expenses incidental to the repair and/or replacement of BAKER products.

This warranty does not apply if one or more of the following situations is judged by BAKER to be relevant: BAKER OEM transmissions (these are subject to the OEM manufacturer's warranty only), improper installation, accident, modification (including but not limited to use of unauthorized parts, transmission oils or lubricants), racing, high-performance application, mishandling, misapplication, neglect (including but not limited to improper maintenance), or improper repair.

BAKER shall not be liable for any consequential or incidental damages arising out of or in connection with a BAKER transmission assembly, transmission kit, component or part. Consequential damages shall include without limitation, loss of use, income or profit, or losses sustained as the result of injury (including death) to any person or loss of or damage to property.

BAKER transmissions, transmission kits and accessories are designed exclusively for use in American V-Twin motorcycles. BAKER shall have no warranty or liability obligation if BAKER parts are used in any other application.

If it is determined that a BAKER product has been disassembled during the warranty period for any reason, this limited warranty will no longer apply unless you were instructed to do so by a BAKER Drivetrain technician for diagnostic purposes.

The words H-D®, Softail®, FXR®, Dyna®, FLT®, FLH®, Sportster®, and Buell® are registered trademarks and are for reference only.

Questions?

Need help or have questions about your order? Reach out anytime — we’re gearheads just like you, and we’re here to help.

Phone: 517-339-3835
Fax: 517-339-4590
Email: sales@bakerdrivetrain.com